Delayed flight

Compensation for delayed flights

Charlotte, Harry and their two children were 5 hours delayed traveling from Tenerife to London due to a mechanical failure on the plane.

As of December 15, 2019, air passengers may be entitled to compensation if their flight is more than 3 hours delayed.

If a delay is within the airline’s control, the airline must provide you with relevant information about the reason for the delay, the compensation you may be entitled to as well as standard of treatment for passengers (food, beverages and accommodation, if needed).

The length of the delay and the size of the airline determines your compensation. You can find an overview of the different compensation amounts here.

PLEASE NOTE: If you are travelling to or from the European Union or travelling with an airline based in the EU, other rules may apply. Read more here.

Check your compensation
This website uses cookies
To customize and improve your experience of our website, service and ads, we make use of cookies. Cookies are stored for a period of up to 12 months after your visit and can be deleted in your browser.
Necessary cookies
These cookies are used to identify you as a unique user when you input data on the website. They cannot be deselected and will be stored for max. 1 hour. Cookies come from:
Performance and functionality cookies
To remember user preferences, track and improve performance of elements on the website, and to protect your data from unauthorized access, we use cookies. These cookies come from:,,,,
Statistics cookies
To measure the number of users, interactions, duration of visits on the website etc., we use cookies. These cookies come from:,
Marketing cookies
To provide relevant advertisement, we use cookies to coordinate our ads across devices, websites and browsers. These cookies come from:,,,,,